Before the Chair: Why In-Person Consultations Matter More Than You Think

mwilson270
Oct 25
3 min read

By Natural Hair & More

A color change is chemistry. Consultation ensures that hair is healthy before and after the process.

Let’s Be Real for a Second

We’ve all done it — scrolled through Instagram, saw a style or color we loved, and thought, “Yep, that’s the one!” Then reality hits… your hair might not be ready for that one just yet.

That’s exactly why in-person consultations exist. They’re not “extra” or unnecessary — they’re where the magic (and the honesty) starts.

At Natural Hair & More, I believe every great style begins with a conversation. Before the color, before the install, before the transformation — we need to talk about what’s really going on with your hair. That’s not me being strict, that’s me making sure your hair stays healthy and beautiful.

Why Seeing You in Person Changes Everything

Online photos and quick DMs are cool, but your hair tells me way more than a picture ever could. When I see you in person, I can:

Touch and feel your hair — photos can’t show density, texture, or buildup.
Check your scalp health — because if your scalp isn’t happy, your style won’t last.
See what’s realistic for your hair right now, not what filters or ring lights promise.
Match your lifestyle — because not every style fits a 5 a.m. gym schedule or travel job.

And on your end, you get to feel my energy too. You can see how I communicate, ask your questions, and make sure we vibe. Hair appointments are personal — so we both deserve to feel comfortable before we start.

Consultations Are a Two-Way Win

For You (the client):

You’ll know exactly what you’re getting into — time, cost, maintenance, all of it.

You get customized advice for your hair, not a one-size-fits-all rundown.

You leave feeling prepared, confident, and excited for your appointment.

You build trust with your stylist (that’s me!) before any product touches your hair.

For Me (the stylist):

I get to plan your service like a pro — no surprises mid-appointment.

I can flag potential issues early (like damage, allergies, or buildup).

I save time and make sure your appointment runs smooth and stress-free.

I build a relationship, not just a transaction.

When both sides show up ready, it’s a win-win. You get your desired look, and I get to keep your hair thriving — everybody’s happy.

What You Should Come Ready to Ask

Come curious! A consultation isn’t a test — it’s your chance to learn. You can ask things like:

“What’s the upkeep for this style?”
“What products should I be using between visits?”
“How do I prep before my next appointment?”
“What’s realistic for my hair type and goals?”

And please — be honest. If you’ve used box dye, switched products, or your scalp’s been acting funny, tell me. I’m not judging — I’m protecting your hair. Honesty helps me help you.

What I’ll Be Asking You (and Why)

I’m going to ask some things too, like:

When was your last professional service or trim?
Have you had dryness, breakage, or scalp issues?
What’s your long-term goal — growth, color, volume, or maintenance?
How much time do you really spend on your hair daily?

These questions aren’t small talk. They help me create a plan that fits your real life, not just your Instagram board. Healthy, manageable hair comes from realistic routines — not overpromised transformations.

The Consultation Is the First Service

At Natural Hair & More, I treat consultations like the first official step in your service — because that’s exactly what they are. It’s where we get aligned, laugh a little, and lay out a plan that makes sense for you and your hair.

I’m serious about what I do, but I’m also real about it. You’ll always get honesty from me, mixed with a little humor and a lot of care. Because this isn’t just about styling — it’s about partnership.

So, before you book that next color, retwist, or loc start, let’s talk first. Let’s make sure your hair’s ready, your expectations are clear, and your confidence is already glowing before you even hit the chair.

Because every healthy hair journey starts with a conversation — and trust me, that convo is worth every minute.